服務條款

本使用條款(以下簡稱「本條款」)是樂覓互動科技股份有限公司 (「本公司」、「樂覓」、「我們」)所提供所有本公司相關產品與服務(以下簡稱「本服務」)的使用條件,由使用本服務的用戶(以下簡稱「用戶」)與本公司間訂定的條款。



一.認知與接受條款


1.樂覓互動科技股份有限公司(以下簡稱「本公司」、「樂覓」、「我們」)係依據本服務條款提供 樂覓 服務 (以下簡稱「本服務」)。當會員完成樂覓互動科技股份有限公司之相關服務會員註冊手續、或開始使用本服務時,即表示已閱讀、瞭解並同意接受本服務條款之所有內容,並完全接受本服務現有與未來衍生的服務項目及內容。本公司有權於任何時間修改或變更本服務條款之內容,修改後的服務條款內容將公佈網站上,樂覓將不會個別通知會員,建議會員隨時注意該等修改或變更。會員於任何修改或變更後繼續使用本服務時,視為會員已閱讀、瞭解並同意接受該等修改或變更。若不同意上述的服務條款修訂或更新方式,或不接受本服務條款的其他任一約定,會員應立即停止使用本服務。

2.若會員為未滿二十歲之未成年人,應於會員的家長(或監護人)閱讀、瞭解並同意本約定書之所有內容及其後修改變更後,方得註冊為會員、使用或繼續使用本服務。當會員使用或繼續使用本服務時,即推定會員的家長(或監護人)已閱讀、瞭解並同意接受本約定書之所有內容及其後修改變更。

3.會員及樂覓雙方同意使用本服務之所有內容包括意思表示等,以電子文件作為表示方式。

4.為了確保會員之個人資料、隱私及消費者權益之保護,於交易過程中將使用會員之個人資料,謹依個人資料保護法第8條規定告知以下事項:

(1)蒐集之目的:
蒐集之目的在於進行行銷業務、消費者、客戶管理與服務、網路購物及其他電子商務服務及與調查、統計與研究分析(法定特定目的項目編號為O四O、O九O、一四八、一五七)。樂覓將藉由加入會員之過程或進行服務之過程來蒐集個人資料。
(2)蒐集之個人資料類別:
樂覓於服務內蒐集的個人資料包括,
C001辨識個人者: 如會員之姓名、地址、電話、電子郵件等資訊。
C002辨識財務者: 如信用卡或金融機構帳戶資訊。
C011個人描述:例如:性別、出生年月日等。
(3)利用期間、地區、對象及方式:
期間:會員當事人要求停止使用或樂覓停止提供服務之日為止。
地區:會員之個人資料將使用於台灣地區。
利用對象及方式:會員之個人資料蒐集除用於樂覓之會員管理、客戶管理之檢索查詢等功能外,亦將利用於辨識身份、金流服務、物流服務、行銷廣宣等。例示如下:
●以會員身份使用樂覓提供之各項服務時,於頁面中自動顯示會員資訊。
●為遂行交易行為:會員對商品或勞務為預約、下標、購買、參與贈獎等之活動或從事其他交易時,關於商品配送、勞務提供、價金給付、回覆客戶之詢問、樂覓對會員之詢問、相關售後服務及其他遂行交易所必要之業務。
●宣傳廣告或行銷等:提供會員各種電子雜誌等資訊、透過電子郵件、郵件、電話等提供與服務有關之資訊。將會員所瀏覽之內容或廣告,依客戶之個人屬性或購買紀錄、樂覓網站之瀏覽紀錄等項目,進行個人化作業、會員使用服務之分析、新服務之開發或既有服務之改善等。針對民調、活動、留言版等之意見,或其他服務關連事項,與會員進行聯繫。
●回覆客戶之詢問:針對會員透過電子郵件、郵件、、傳真、電話或其他任何直接間接連絡方式向樂覓所提出之詢問進行回覆。
●其他業務附隨之事項:附隨於上述 i. iv. 之利用目的而為樂覓提供服務所必要之使用。
●對於各別服務提供者之資訊提供:會員對服務提供者之商品或勞務為預約、下標、購買、參加贈獎活動或申請其他交易時,樂覓於該交易所必要之範圍內,得將會員之個人資料檔案提供予服務提供者,並由服務提供者負責管理該個人資料檔案。樂覓將以規約課予服務提供者依保障會員隱私權之原則處理個人資料之義務,但無法保證服務提供者會必然遵守。詳細內容,請向各別服務提供者洽詢。
●其他:提供個別服務時,亦可能於上述規定之目的以外,利用個人資料。此時將在該個別服務之網頁載明其要旨。
(4)會員就個人資料之權利:
樂覓所蒐集個人資料之當事人,依個人資料保護法得對樂覓行使以下權利:
●查詢或請求閱覽。
●請求製給複製本。
●請求補充或更正。
●請求停止蒐集、處理或利用。
●請求刪除。
會員如欲行使上述權利,可與本公司客服連絡進行申請。
請注意!如拒絕提供加入會員所需必要之資料,將可能導致無法享受完整服務或完全無法使用該項服務。

 
二.會員的註冊義務

為了能使用本服務,會員同意以下事項:
依本服務註冊表之提示提供會員本人正確、最新的資料,且不得以第三人之名義註冊為會員。每位會員僅能註冊登錄一個帳號,不可重覆註冊登錄。
即時維持並更新會員個人資料,確保其正確性,以獲取最佳之服務。
若會員提供任何錯誤或不實的資料、或未按指示提供資料、或欠缺必要之資料、或有重覆註冊帳號等情事時,樂覓有權不經事先通知,逕行暫停或終止會員的帳號,並拒絕會員使用本服務之全部或一部。

三.樂覓隱私權政策

關於會員的註冊以及其他特定資料依本公司「隱私權政策」受到保護與規範。

四.兒童及青少年之保護

為確保兒童及青少年使用網路的安全,並避免隱私權受到侵犯,家長(或監護人)應盡到下列義務: 未滿十二歲之兒童使用本服務時時,應全程在旁陪伴,十二歲以上未滿十八歲之青少年使用本服務前亦應斟酌是否給予同意。

五.使用者的守法義務及承諾

會員承諾絕不為任何非法目的或以任何非法方式使用本服務,並承諾遵守中華民國相關法規及一切使用網際網路之國際慣例。會員若係中華民國以外之使用者,並同意遵守所屬國家或地域之法令。會員同意並保證不得利用本服務從事侵害他人權益或違法之行為,包括但不限於:
(1)公布或傳送任何誹謗、侮辱、具威脅性、攻擊性、不雅、猥褻、不實、違反公共秩序或善良風俗或其他不法之文字、圖片或任何形式的檔案。
(2)侵害或毀損樂覓或他人名譽、隱私權、營業秘密、商標權、著作權、專利權、其他智慧財產權及其他權利。
(3)違反依法律或契約所應負之保密義務。
(4)冒用他人名義使用本服務。
(5)傳輸或散佈電腦病毒。
(6)從事未經樂覓事前授權的商業行為。
(7)刊載、傳輸、發送垃圾郵件、連鎖信、違法或未經樂覓許可之多層次傳銷訊息及廣告等;或儲存任何侵害他人智慧財產權或違反法令之資料。
(8)對本服務其他用戶或第三人產生困擾、不悅或違反一般網路禮節致生反感之行為。
(9)其他不符本服務所提供的使用目的之行為或樂覓有正當理由認為不適當之行為。

六.服務內容之變更

(1)會員同意樂覓所提供本服務之範圍,樂覓均得視業務需要及實際情形,增減、變更或終止相關服務的項目或內容,且無需個別通知會員。
(2)會員同意樂覓得依實際執行情形,增加、修改或終止相關活動,並選擇最適方式告知會員。

七.服務之停止、中斷

樂覓將依一般合理之技術及方式,維持系統及服務之正常運作。但於以下各項情況時,樂覓有權可以停止、中斷提供本服務:
(1)樂覓網站電子通信設備進行必要之保養及施工時。
(2)發生突發性之電子通信設備故障時。
(3)樂覓網站申請之電子通信服務被停止,無法提供服務時。
(4)由於天災等不可抗力之因素或其他不可歸責於樂覓致使樂覓網站無法提供服務時。

八.交易行為

(1)會員使用本服務進行交易時,應依據樂覓所提供之價格機制進行。
(2)會員同意使用本服務訂購產品時,於樂覓通知確認交易成立前,樂覓仍保有不接受訂單或取消出貨之權利。會員向樂覓發出訂購通知後,系統將自動發出接受通知,但此通知並非訂單確認通知,關於交易成立與否樂覓將另行告知。若因訂單內容之標的商品或服務,其交易條件(包括但不限於規格、內容說明、圖片、)有誤時,樂覓仍得於下單後二工作日內拒絕該筆訂單。
(3)會員若於使用本服務訂購產品後倘任意退換貨、取消訂單、或有任何樂覓認為不適當而造成博樂覓作業上之困擾或損害之行為,樂覓將可視情況採取拒絕交易,且樂覓將以最適方式告知。
(4)會員使用本服務進行交易時,得依照消費者保護法之規定行使權利。因會員之交易行為而對本服務條款產生疑義時,應為有利於消費者之解釋。

九.責任之限制與排除

(1)本服務所提供之各項功能,均依該功能當時之現況提供使用,樂覓對於其效能、速度、完整性、可靠性、安全性、正確性等,皆不負擔任何明示或默示之擔保責任。
(2)樂覓並不保證本服務之網頁、伺服器、網域等所傳送的電子郵件或其內容不會含有電腦病毒等有害物;亦不保證郵件、檔案或資料之傳輸儲存均正確無誤不會斷線和出錯等,因各該郵件、檔案或資料傳送或儲存失敗、遺失或錯誤等所致之損害,樂覓不負賠償責任。

十.智慧財產權的保護

(1)樂覓所使用之軟體或程式、網站上所有內容,包括但不限於著作、圖片、檔案、資訊、資料、網站架構、網站畫面的安排、網頁設計,均由樂覓或其他權利人依法擁有其智慧財產權,包括但不限於商標權、專利權、著作權、營業秘密與專有技術等。任何人不得逕自使用、修改、重製、公開播送、改作、散布、發行、公開發表、進行還原工程、解編或反向組譯。若會員欲引用或轉載前述軟體、程式或網站內容,必須依法取得樂覓或其他權利人的事前書面同意。尊重智慧財產權是會員應盡的義務,如有違反,會員應對樂覓負損害賠償責任(包括但不限於訴訟費用及律師費用等)。
(2)在尊重他人智慧財產權之原則下,會員同意在使用樂覓之服務時,不作侵害他人智慧財產權之行為。
(3)若會員有涉及侵權之情事,樂覓可暫停全部或部份之服務,或逕自以取消會員帳號之方式處理。
(4)若有發現智慧財產權遭侵害之情事,請將所遭侵權之情形及聯絡方式,並附具真實陳述及擁有合法智慧財產權之聲明,以下列方式聯絡樂覓: 以電子郵件(E-mail)寄送至: service_policy@loveme.tw.com
(請注意!此為限定用途之信箱,非關侵權事項通知之信件寄送至此將不獲受理,樂覓會員有任何疑問請至客服中心詢問)

十一.會員對樂覓之授權

對於會員上載、傳送、輸入或提供之資料,會員同意樂覓網站得於合理之範圍內蒐集、處理、保存、傳遞及使用該等資料,以提供使用者其他資訊或服務、或作成會員統計資料、或進行關於網路行為之調查或研究,或為任何之合法使用。 若會員無合法權利得授權他人使用、修改、重製、公開播送、改作、散布、發行、公開發表某資料,並將前述權利轉授權第三人,請勿擅自將該資料上載、傳送、輸入或提供至樂覓。任何資料一經會員上載、傳送、輸入或提供至樂覓時,視為會員已允許樂覓無條件使用、修改、重製、公開播送、改作、散布、發行、公開發表該等資料,並得將前述權利轉授權他人,會員對此絕無異議。會員並應保證樂覓使用、修改、重製、公開播送、改作、散布、發行、公開發表、轉授權該等資料,不致侵害任何第三人之智慧財產權,否則應對樂覓負損害賠償責任(包括但不限於訴訟費用及律師費用等)。

 

十二.特別授權事項

因使用本服務所提供之網路交易或活動,可能須透過宅配或貨運業者始能完成貨品(或贈品等)之配送或取回,因此,會員同意並授權樂覓得視該次網路交易或活動之需求及目的,將由會員所提供且為配送所必要之個人資料(如收件人姓名、配送地址、連絡電話等),提供予宅配貨運業者及相關配合之廠商,以利完成該次貨品(或贈品等)之配送、取回。

 

十三.拒絕或終止會員的使用

會員同意樂覓得基於維護交易安全之考量,因任何理由,包含但不限於缺乏使用,或違反本服務條款的明文規定及精神,終止會員的密碼、帳號(或其任何部分)或本服務(或其任何部分)之使用,或將本服務內任何「會員內容」加以移除並刪除。此外,會員同意若本服務(或其任何部分)之使用被終止,樂覓對會員或任何第三人均不承擔責任。

 

十四.準據法與管轄法院

本服務條款之解釋與適用,以及與本服務條款有關或會員與樂覓間因交易行為而產生之爭議或糾紛,應依照中華民國法律予以處理,並以台灣台北地方法院為第一審管轄法院,但若法律對於管轄法院另有強制規定者,仍應依其規定。

以上
最後更新日期:20190712
本條款生效日期:20190712

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Terms and Services
The Terms and Services (“Terms”) are provided by LoveMe I.T. Inc. (“company”,“LoveMe IT.”,”us” or“we”) and used for all products and services (“Services”) that the company provides. By using our Services, you (“Users”) are agreeing to these terms.

1.Acknowledgements and Acceptance

A. LoveMe I.T. Inc. (“company”, “LoveMe I.T.”, “us” or “we”) is compelled by the Terms and Services to provide LoveMe I.T. Services (“Services”). When you register for an account or began using our Services, you have read, acknowledged, and agreed to the Terms and Services including Services provided currently or in the future. We have the authority to update these Terms from time to time to accurately reflect our services and practices. Any changes made to the Terms will be posted on the Internet without individual notices. We encourage you to review the Terms periodically through the website. If you continue to use our services after updates to the Terms, you have read, acknowledged, and agreed to the new Terms and Services. If you disagree with the changes and updates or any specific detail, Users should stop using the Services immediately. 

B. For Users under the age of 20, Parents or guardians are asked to read, acknowledge, and agree to the Terms and all future updates before registering, using, or continue using the Services. By using our Services, you have had a parent or guardian read, acknowledge and agreed to the Terms and all new updates.

C. Users and LoveMe I.T. both agree to the Terms either through the declaration of intent or through e-mail.

D. We use personal details during transaction. In order to insure the protection of personal information, privacy rights, and consumer rights, we are obligated to inform you of article 8 of the Personal Information Protection Act:
(1)Intent of Information:
The information collected are used for marketing purposes, consumers, account management and customer service, online purchase, other e-commerce services and survey, statistics and data analysis (statutory purpose serial number 040,090,148,157). LoveMe I.T. may collect your personal information during registration or during the use of our Service.
(2)Information Category
Personal information we collect:
C001 Identify Users: Name, Address, Phone number, E-mail, etc.
C002 Finance details: Credit card or debit card details and provider
C011 Personal characteristics: Gender, Date of Birth, etc.
(3)Time, Location, Service Target and Method
●Time: Users suspend the use of Service or LoveMe I.T. cease Service
Location: User’s personal details are used within the boundary of Taiwan
Service Target and Method: User’s personal information collection are used for LoveMe I.T. User management, account management search features, identifying user, transaction services, logistic service, marketing advertisement, etc. E.g.:
User information will automatically display on interface during use of LoveMe I.T. Services.
Fulfilling Transaction: When Users reserve, bid, purchase, participate in contest events or other transaction of goods and services, LoveMe I.T. will request necessary personal details for delivery, service, payment, inquires, after sale service, etc.
Advertising and Marketing: Provide Users with information and digital magazines of Services through e-mail, postage, telephone, etc. We collect User characteristics, purchase history, LoveMe I.T. browser history, etc. to carry out personalization task, User’s Service analysis, new Service development and ameliorate existing Services. Contact Users for surveys, events, message board suggestions, and other Services related matters.
Inquiries: Reply to User’s inquiries through e-mail, postage, fax, telephone, and other direct or indirect contact methods.
Other Sales related matters: Use for necessary LoveMe I.T. Services including articles i to iv.
Use of Information for individual Service provider: When Users reserve, bid, purchase, and participate in contest events or other transaction of goods and services from Service providers, LoveMe I.T. will request necessary details. Personal information will be provided and managed by Service provider. LoveMe I.T. implement legal provisions on service providers to insure User privacy rights and protection of personal information, but cannot vouch that service provides will follow these provisions. Contact service providers for additional information.
Others: Use of information other than the Services stated above, will be stated on individual service interface.
(4)Users Information Rights
Under the Personal Information Protection Act, Users has the authority over Personal information collected by LoveMe I.T.:
●Inquire and review personal information
●Request copy of personal information
●Request amendments
Cease use, collect, and process of personal information
Request to remove personal information
Contact company customer service if Users wish to preform Information rights
Be advised: Users who decline to provide to provide personal information on registration might be refrained from using some or the entire Services.

2.User Registration Obligation

When using the Services, you have agreed to:
Provided accurate and latest personal details upon registration. Restrict from using other members details to register. Users are restricted to “one” account and may not repeatedly register.
Update and maintain personal information for accuracy and optimal user experience.
LoveMe I.T. has the right to suspend or terminate Users account and decline Users from using particle or the entire Services unannounced if Users provide incorrect or fake information, unable to provide details on time, missing information, and repeatedly register for an account.

3.LoveMe I.T. Privacy Policy

LoveMe I.T.’s “Privacy Policy” protects user registration and other personal details.

 

4.Children and Teenagers Protection

Parents and Guardians of children and teenage Users are obligated to: Accompany children under the age of 12 when using Services or give consent to use Services for teenagers, ages 12 to 18.

5.Users commitment and compliance with the law

Users comply not to use this Services for illegal intention or access it in any illegally way, and comply with the laws and regulations of the Republic of China and all international Internet practices act. Users of a different nationality must abide by the laws of your nation or region. Users comply not to use this Service as a medium for violating other people’s right or illegal action including but not restricted to:
A. Spread and publish libel, insults, threats, offensive, defamatory, false allegations, violate public order, customs or degrading writing, picture or documents of any form.
B. Infringe or batter the reputation, privacy, business secrets, trademarks, copyrights, patents, other intellectual property rights and other rights.
C. Violate contract’s confidentiality agreement.
D. Use Services in the name of others
E. Upload and spread viruses.
F. Engage in unauthorized commercial activates
G. Publish, upload, send spam mail, chain letters, illegal or unauthorized marketing messages and advertisement. Store violating intellectual property or illegal documents.

6.Service content changes

A. LoveMe I.T. Services might change, add or subtract, amend or cease service content to conform to current Services or situation without individual notice.
B. User’s consent LoveMe I.T. to increase, modify or terminate activates according to performance analysis, and pick an appropriate method to inform Users.

7.Service termination or suspended

LoveMe I.T. use appropriate technology and method to maintain the functionality of the system, but may terminate or suspend Services due to:
A. LoveMe I.T. website’s server maintenance
B. Unexpected server failure
C. LoveMe I.T. website’s contract termination.
D. Natural disasters, force majeure, or other incidents not caused by LoveMe I.T..

8.Transaction

A. Pricing mechanism is determined by LoveMe I.T. when transaction happens on our Services.
B. Before order confirmation notice, LoveMe I.T. can decline orders or cancels shipment if Users agree and use our Services to order products. Order acceptance message will be automatically sent to Users after ordering on our Services, but it is not an order confirmation notice. LoveMe I.T. will notify Users separately on Order updates. If purchase order does not match goods or services (including but not limited to specifications, content description, pictures, etc.), LoveMe I.T. will decline order within two working days.
C. Users who returns, cancels, or any actions LoveMe I.T. deemed inappropriate through our Services (cause inconvenience or damage) may be declined transaction and informed appropriately.
D. The Consumers Protection Law protects user transaction through our Services. The consumer protection law favors consumer interest in the act when Users has ambiguity over the Terms of Services.

9.Limitation and exclusion of liability

A. Functions provided by our Services should be used in accordance with the current status. LoveMe I.T. does not guarantee towards performance, speed, integrity, reliability, safety and correctness, etc. of Services.
B. LoveMe I.T. does not guarantee that e-mails or the contents transmitted via website interface, servers, and domains will not contain viruses or other malwares, nor will the company guarantee that storage uploads of e-mails, file or data will be correct, contain no errors or be disconnected. LoveMe I.T. will not be liable to compensating any mail, file, or data transmission and storage failure.

10.Intellectual Property Rights Protection

A. Software or programs used by LoveMe I.T., contents on company’s website, including but not limited to works, pictures, files, information, data, web structure, website arrangement, web design are all legally owned by LoveMe I.T. or other right holders, including but not limited to trademark rights, patents, copyrights, trade secrets, know-how, etc. No one may use, modify, reproduce, publicly broadcast, amend, distribute, publish, restore, un-edit or disassemble intellectual property of LoveMe I.T.. If a Users wishes to reference or reproduce the aforementioned software, program or website content, he/she must obtain prior written consent from LoveMe I.T. or other right holders. Users are obligated to respect intellectual property rights, if there is a violation; User is responsible for damages and liable for compensation (including but not limited to litigation and attorney fees).
B. Under the principle of respecting the intellectual property rights, when using LoveMe I.T. “Services,” Users agree not to infringe the intellectual property rights of others
C. LoveMe I.T. has to right to terminate the “User’s “use of partial or all “Services”, or cancel user account if the User is found of infringement
D. If you discover any infringement of intellectual property rights, please contact the company in the following manner with a statement and contact information, accompanied by a detailed description and proof of possession of intellectual property rights. E-mail to: service_policy@loveme.tw.com.
Please note: This is a limited-use mailbox; any email not related to infringement will not be processed. If you have any questions, please contact our customer service center.

11.Users Authorization

For any information uploaded, transmitted, entered or provided by the User, the user agrees for the website to collect, process, store, transmit, and use such information to provide the user with other information and services, to create user statistics, conduct any investigation, research or for other legal use. Users should prevent data upload, transmit, and input to LoveMe I.T., if User has no legal right to authorize others to use, amend, copy, publicly broadcast, modify, distribute, publish or provide above authorization to a third party. Any information uploaded, transmitted, entered or provided to LoveMe I.T. will be regarded as approved for LoveMe I.T. to use, modify, reproduce, publicly broadcast, amend, distribute and publish unconditionally. The right is delegated to others and “User” should not raise any objection to this condition. User shall ensure that LoveMe I.T. can use, modify, reproduce, publicly broadcast, amend, distribute and publish these information without infringing the intellectual property rights of any third party, otherwise user is responsible for damages and liable for compensation (including but not limited to litigation and attorney fees).

12.Special Authorization

The use of online transactions and activities provided by the Service may require delivery service or carriers to deliver and retrieve goods (or gifts, etc.). Therefore, Users agree and authorize LoveMe I.T. to provide these industries with personal information required for delivery and retrieval purposes (recipient’s name, delivery address, contact number, etc.).

13.Decline and Termination of Services

Due to security purposes, User agrees LoveMe I.T. can for any reason, including but not limited to lack of use and violating service regulation, terminate user password, account (or other related area), use of Services (or other related area), or removal and deletion of any user content. Furthermore user agrees that LoveMe I.T. is not liable for Users or any third party if Services (or other related area) is being terminated.

14.Applicable Law and the Court of Jurisdiction

The interpretation and application of these Terms of Service, as well as disputes in connection with these Terms of Service between Users and LoveMe I.T., shall be handled in accordance with the laws of the Republic of China, and the Taipei District Court of Taiwan shall be the court of in the first instance. However, if the law has additional provisions for the jurisdiction of the court, LoveMe I.T. will follow its provisions.

Updated on July 12th 2019
Taken effect on July 12th 2019

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